7 Common Mistakes You Are Making With Your Website (and How to Fix Them)

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Tiffany Coyle

Alright, friends, it’s time for some tough love. Your website is the digital front door to your business, and if it’s not pulling its weight, it’s time for an intervention. Let’s talk about the seven common mistakes you might be making that are sabotaging your online presence—and, more importantly, how to fix them.

Mistake #1: Too Much Information

You’ve got a lot to say, and that’s great! But when your website reads like War and Peace, it’s a problem. Information overload can scare off potential clients faster than you can say “TL;DR.” The key here is balance. 

Make sure each page has a clear call to action. Guide your visitors to what they need to do next—whether that’s signing up for your newsletter, scheduling a consultation, or making a purchase. Think of it as gently holding their hand and leading them where they need to go.

Call to Actions for Your Website - Twinning Pros

Mistake #2: Weak Headlines

People don’t read websites—they skim them. If your headlines aren’t grabbing attention, you’re losing visitors. Strong headlines are like neon signs in a sea of dull text.

They should be compelling, concise, and crystal clear. Your headlines should make visitors want to stick around and see what you have to offer. Think of them as the opening lines of a conversation that hooks people in.

Mistake #3: Lack of Visuals

Words are important, but let’s face it: we’re visual creatures. A website without visuals is like a cupcake without frosting.

Use icons, graphics, and images to break up text and add interest. Visuals can also help convey your message more effectively and keep visitors engaged. Plus, they make your website look polished and professional.

Mistake #4: Crowded Content

Your content needs room to breathe. Imagine walking into a cluttered room versus a well-organized one. Which one feels more inviting? The same goes for your website.

Make sure there’s enough space between sections. Use white space strategically to create a clean, uncluttered look. It helps guide the reader’s eye and makes your content easier to digest.

Mistake #5: Confusing Messaging

Your website should speak directly to your ideal audience in a language they understand. If your messaging is all over the place, you’re missing the mark.

Know who you’re talking to, understand their struggles, and clearly communicate how you can transform their situation. Your message should resonate with your audience and make them feel like you get them.

Mistake #6: Impersonal Touch

People crave connection. If your website feels like it was created by a robot, you’re not going to win any hearts. Add a personal touch by sharing your story, showing behind-the-scenes glimpses, or adding testimonials from happy clients.

Make your visitors feel like they’re dealing with a real person who cares about their needs and is ready to provide a one-of-a-kind experience.

Mistake #7: Lack of Lead Generation

Your website should be a lead-generating machine. If it’s not capturing email addresses or driving sales, it’s time to rethink your strategy. You can offer free resources, such as eBooks, checklists, or webinars, in exchange for email addresses. 

You can also create a newsletter sign-up form and make it easy for visitors to stay in touch. The goal is to build a relationship with your audience and turn visitors into loyal customers.

Your website is a powerful tool, but only if it’s working for you, not against you. By avoiding these common mistakes, you can create a website that not only looks great but also drives results. Ready to give your website a makeover? We’re here to help. Take the first step toward a website that wows with our Website Audit. Let’s make your digital front door as inviting as possible. Cheers to a website that wows! 🍾

Frequently Asked Questions

What are the most common website mistakes you see?

The big ones are: cluttered pages, weak headlines, thin or generic visuals, confusing messaging, and missing lead capture. Many sites also ignore mobile UX, calls to action, and analytics.

My homepage feels cluttered. How do I simplify it?

Give the page one primary goal, trim competing elements, use clear sections with headings, and surface a single prominent CTA. Improve navigation labels so visitors can find key pages fast.

Do headlines really affect SEO and conversions?

Yes. Lead with a clear benefit, include your primary keyword naturally, and match search intent. Strong headlines help users and search engines understand the page instantly.

We use lots of stock photos. Does that hurt results?

Overly generic visuals weaken trust, and unoptimized images slow pages. Prefer authentic images and compress them with proper formats and alt text to protect UX and rankings.

How much copy is too much?

Avoid walls of text. Break content into scannable sections, use bullets, and pair copy with visuals. Check the layout on mobile, where clutter hurts engagement.

Our message is unclear. What should we fix first?

State who you help, what you do, and the next step at the top of the page. Align headings, navigation, and CTAs with that promise so visitors never wonder what to do.

How many calls to action should a page have?

One primary CTA per page is best, with supportive secondary options if needed. Make CTAs clear, visible on mobile, and repeated at logical points.

Does mobile optimization still impact rankings?

Yes. Google uses mobile-first indexing and recommends achieving good Core Web Vitals. A clean mobile layout with fast load and stable visuals supports search performance.

Is slow loading really that harmful and how do I test it?

Slow pages lose users and conversions. Test with PageSpeed Insights and review Core Web Vitals in Search Console. Compress media, lazy-load embeds, and reduce unused scripts.

We are not tracking results. Which metrics matter most?

Monitor engaged sessions, conversions, top entry pages, and device mix. Tie CTAs to goals in GA so you can see which pages actually generate leads.

Are broken links and 404s a big deal?

Yes. They frustrate users and signal poor maintenance. Audit links, fix or redirect 404s, and keep internal links current.

What quick trust signals should every site add?

Real photos of your team or work, testimonials, clear contact info, and straightforward policies. These reduce friction and support conversions.

6 Common 
Website Mistakes

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